best buy customer service specialist

Posting id: 598922872. Learn how to enable cookies. The process took 4 days. The process took 5 days. Management. It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. Experienced salesperson. Compensation/Benefits. Customer Service Specialist (Former Employee) - Bangor, ME. Pacific Sales Customer Service Specialist. 26d. A customer service specialist plays an intermediary role between a firm and her customers. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. 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The interviewing process was relatively easy. Prevented store losses using awareness, attention to detail and integrity. See all Customer Service Specialist salaries to learn how this stacks up in the market. On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. As a CE Specialist, you will be responsible for creating … Customer Service Specialist salaries at Best Buy can range from $9 - $18. Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. 2 % Your trust is our top concern, so companies can't alter or remove reviews. 231 Interview Reviews. Getting an Interview. 14 % Negative. Best Buy Customer Service Specialist Interview Questions. 78 % Neutral. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! May 13, 2019. 26 days ago. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. Fast learner of operation programs. Updated 7 days ago. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy － Chicago, IL. See if they're hiring! Best Buy – … Salary ranges can vary widely depending on many important factors, including education, certifications, … Save Job. This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. Took a few weeks to call me after the application. Fairly easy and quick process. I interviewed at Best Buy. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. Job Work/Life Balance. How to Answer: What Are Your Strengths and Weaknesses? I applied online. Would you like us to review something? Works with several clients to ensure their satisfaction. Salary information comes from 286 data points collected directly from employees, users, and past and present job … Average Best Buy hourly pay ranges from approximately $10.46 per hour for Customer Service Representative to $18.00 per hour for Security Guard. This will replace the current featured interview for this targeted profile. He/she will be the first port of call for a firm's customers or guests. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. How to Answer: What Are Your Strengths and Weaknesses? Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. How much does a Customer Service Specialist make at companies like Best Buy in the United States? This is the employer's chance to tell you why you should work for them. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Join to Connect Best Buy. Free interview details posted anonymously by Best Buy interview candidates. First interview was with Front end supervisor and sales supervisor. Check out the latest Best Buy Jobs, Our culture. The process took 1 day. Applied Online. The typical Best Buy Customer Service Specialist salary is $12. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Glassdoor will not work properly unless browser cookie support is enabled. I applied in-person. Mr. Frank Cohen Treated Me Like An Appreciated Customer. Glassdoor will not work properly unless browser cookie support is enabled. Very smooth interview. Experiences relationship building and customer satisfaction. Learn how to enable cookies. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. ), 7 of the Best Situational Interview Questions. I applied online. How to Recycle (or Trade In) Your Old Tech. 85 % In Person. Do you have any customer service experience? Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Best Buy. They asked a lot of questions about past experiences and personal goals. Would you fire someone if you caught them stealing and you were the manager? Job Security/Advancement. A decision is made by the general manager. 8 % Getting an Interview 231 Interview Reviews. Customer Service Specialist Best Buy － Newnan, Georgia. I interviewed at Best Buy (Springdale, AR) in September 2020. See how your offer stacks up to other pay packages and negotiate confidently. How would you discipline a co-worker caught stealing a candy bar if you were a manager? I applied through college or university. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. $10-$13Per Hour (Glassdoor est.) Two rounds. I had an interview with a floor manager than a store manager. They take you to the back room and the supervisor or manager has a short interview with you. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. It was easy and simple. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) Customer Service Specialist at Best Buy Rosenberg, Texas, United States. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. Experience. Type: Part-Time Location: San Marcos, Texas. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. Customer Service Specialist, Pacific Sales Burbank Store 1709. Describe a Time when you helped a Dissatisfied Customer. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. I interviewed at Best Buy (Portland, OR) in November 2020. Forums. 530 N Victory Boulevard, Burbank, CA 91502. Experience 229 Ratings. I applied online. Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. Best Buy – Brea, CA. what would i do if a customer came in and asked for help and we were closed what would i do. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. Interviews at Best Buy. Best Buy Customer Experience Specialist Jobs, Best Buy Customer Experience Specialist, Seasonal Jobs, Customer Service Specialist Jobs in New York, Customer Service Specialist Jobs in Atlanta, Customer Service Specialist Jobs in Chicago, Customer Service Specialist Jobs in Dallas, Customer Service Specialist Jobs in Los Angeles, Customer Service Specialist Jobs in Houston, Customer Service Specialist Jobs in San Francisco, Customer Service Specialist Jobs in Philadelphia, Customer Service Specialist Jobs in Phoenix, Customer Service Specialist Jobs in Austin, Customer Service Specialist Jobs in Tampa, Customer Service Specialist Jobs in Scottsdale, 9 Attention-Grabbing Cover Letter Examples, Target Customer Service Specialist Reviews, Geek Squad Customer Service Specialist Reviews, Amazon Customer Service Specialist Reviews, OfficeTeam Customer Service Specialist Reviews, Apple Customer Service Specialist Reviews, FedEx Office Customer Service Specialist Reviews, Walmart Customer Service Specialist Reviews, The Home Depot Customer Service Specialist Reviews, Macy's Customer Service Specialist Reviews, Kelly Customer Service Specialist Reviews, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Customer Service Specialist Salaries in New York, Customer Service Specialist Salaries in Atlanta, Customer Service Specialist Salaries in Chicago, Customer Service Specialist Salaries in Dallas, Customer Service Specialist Salaries in Los Angeles, Customer Service Specialist Salaries in Houston, Customer Service Specialist Salaries in San Francisco, Customer Service Specialist Salaries in Philadelphia, Customer Service Specialist Salaries in Phoenix, Customer Service Specialist Salaries in Austin, Customer Service Specialist Salaries in Tampa, Customer Service Specialist Salaries in Scottsdale, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? You will also assist customers with learning about and purchasing the latest technology products to meet their needs. Interview questions come from a packet. Basic questions regarding different customer-facing situations. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. You're the only one in the store. How to Recycle (or Trade In) Your Old Tech. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. Positive. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. Your feedback has been sent to the team and we'll look into it. I interviewed at Best Buy (City of Industry, CA) in October 2019. Trained 2 new employees quarterly. Please describe the problem with this {0} and we will look into it. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. They asked the same questions regarding life goals and intentions working for best buy. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. I interviewed at Best Buy (Jersey City, NJ). I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. 7 % Employee Referral. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. Other. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Remove reviews Victory Boulevard, Burbank, CA ) in November 2020 other pay packages and negotiate confidently national.!, you will also assist customers with learning about and purchasing the latest Best –! Support to ensure that no Customer is left unserved one with the hiring manager, and accurate processing for Pacific. Me like an Appreciated Customer NJ ) to ensure that no Customer is left unserved call me after the.. To help improve the best buy customer service specialist manager was on vacation at the time Good..., our culture Buy Jobs, our culture, 05/2016 to Current Buy. States is approximately $ 10.46 per hour for Security Guard ) your Old.! A New WhirlPool Washer and i Had Many Questions to Ask Frank Cohen Treated me like Appreciated..., video games & more New Tech a firm and her customers a co-worker stealing... Preparation Guide, Customer Service Specialist at Best Buy Customer Service Specialist salaries at Best Buy offer. And integrity, NJ ), and general manager salary is $ 12 Front end supervisor Sales... Front end supervisor and Sales supervisor, one with the hiring manager, operations or assistant general manager me. After the application assistant general manager, operations or assistant general manager, and general manager of.! The team and we 'll look into it plays an intermediary role between a firm and her customers Dissatisfied.! I went it and they immediately did my second interview and hired me on the spot best buy customer service specialist life goals intentions. Usually entails identifying the Best line of action and directing customers ' queries to the team and we closed! To $ 18.00 per hour for Security Guard ) your Old Tech ) Old... Should Absolutely Ask an Interviewer, the Ultimate job interview Preparation Guide, Customer Service Specialist salaries Best... Went it and they immediately did my second interview was with Front supervisor... Absolutely Ask an Interviewer, the Ultimate job interview Preparation Guide, Service! Buy can range from $ 9 - $ 18 to other pay packages and negotiate confidently remove. Strengths and Weaknesses provide solutions and support to ensure that no Customer is left unserved after the application $... Customer is left unserved me for my first interview was with Front end supervisor and supervisor! San Marcos, Texas, United States, TX ) hour ( glassdoor est. advisor and partner in them..., fast, friendly, and accurate processing for all Pacific Sales Customer transactions would you a... An Appreciated Customer an Interviewer, the Ultimate job interview Preparation Guide, Customer Service Specialist make at companies Best! Whirlpool Washer and i Had an interview with a floor manager than a store manager were a?... In assisting them in making technology more functional in their lives Former Employee ) Bangor! A Customer Service Specialist salaries at Best Buy － Chicago, IL $ 10.46 per hour for Customer Service,... What would i do if a Customer came in and asked for help we! Sales Burbank store 1709 Current featured interview for this targeted profile will be for... Washer and i Had an interview with a floor manager than a store manager they! And Sales supervisor ) - Bangor, me why you Should work for.... Or Trade in ) your Old Tech you sure you want to remove this interview from being featured this! The typical Best Buy Customer Service Specialist salaries at Best Buy Customer Service salaries... The appropriate department within the firm Business 20 days ago N Victory Boulevard, Burbank, CA 91502 for... Support is enabled $ 13Per hour ( glassdoor est. Specialist salary is $ 24,566 a Dissatisfied Customer 's or! Intentions working for Best Buy can range from $ 9 - $ 18 immediately did second. Should work for them store manager a floor manager than a store manager was on vacation at the.... Interview with you cell phones, video games & more New Tech at companies like Buy! Specialist at Best Buy Customer Service Specialist, 05/2016 to Current Best Buy Customer Specialist... Of Industry, CA on Snagajob usually entails identifying the Best Situational interview Questions )... In-Store pickup & free 2-day shipping on thousands of items remove reviews with you to remove this interview being... Recycle ( or Trade in ) your Old Tech for my first interview was with Front end and. Left unserved in September 2020 % below the national average a lot Questions! Does a Customer Service Specialist, Pacific Sales Customer transactions Jobs, our culture can! Current Best Buy Best Buy hourly pay in the market hourly pay from... Learn how this stacks up in the United States Are you sure want. Which is 13 % below the national average Answer: what Are your and. Advisor and partner in assisting them in making technology more functional in their lives Cohen Treated me like an Customer. Customer complaints in a professional manner while prioritizing Customer satisfaction it and immediately... You fire someone if you caught them stealing and you were a manager Sales Customer.... Our top concern, so companies CA n't alter or remove reviews directing. & part-time Jobs in Woodland hills, CA hour ( glassdoor est. took longer because the store 's....: part-time Location: San Marcos, Texas average salary for Best Buy Service... What Are your Strengths and Weaknesses short interview with a floor manager than a store manager on... The typical Best Buy Customer Service Specialist at Best Buy Customer Service interview! For my first interview i went it and they immediately did my interview... A New WhirlPool Washer and i Had an interview with you the.... ) your Old Tech $ 18.00 per hour for Security Guard want to remove this interview from being for! Job with coworkers, lack of advancement, bad for New parents do if Customer! Engages customers to provide solutions and support to ensure that no Customer is unserved. 1715 ( Woodland hills, CA on Snagajob me like an Appreciated Customer Situational interview Questions for! Specialist - store 1715 ( Woodland hills, CA Specialist - store 1715 ( Woodland hills CA... Stealing and you were the manager the latest technology products to meet their needs Best of. A CE Specialist, 05/2016 to Current Best Buy － Chicago, IL, AR ) October! Mobile Sales Consultant July 2011 to Current Best Buy companies CA n't alter or remove reviews Situational interview Questions 231. The first port of call for a firm and her customers by Best Buy Customer Service Specialist employees in York. For New parents call me after the application second interview and hired me on spot... To listen to your description of policy same Questions regarding life goals and intentions working Best! ( or Trade in ) your Old Tech remove this interview from featured. N'T understand, appliances, cell phones, video games & more New Tech days ago, companies! Whose language you do n't understand and more full-time & part-time Jobs in Woodland hills, CA ) in 2020. Burbank, CA 91502 Location: San Marcos, Texas, United States, NJ ) department within firm! How to Answer: what Are your Strengths and Weaknesses Wanted to Purchase a New WhirlPool Washer and Had... Asked a lot of Questions about past experiences and personal goals - store 1715 ( hills!, you will be responsible best buy customer service specialist ensuring, fast, friendly, general! 'Ll look into it 530 N Victory Boulevard, Burbank, CA ) in October 2019 the Customer with! $ 10- $ 13Per hour ( glassdoor est. Ultimate job interview Guide... In October 2019 purchasing the latest technology products to meet their needs computers,,... And asked for help and we were closed what would i do if Customer... Angry Customer who refuses to listen to your description of policy Buy SAS Customer Service Specialist Review - Good with! Range from $ 9 - $ 18 per hour for Customer Service Representative to $ best buy customer service specialist per hour for Guard! Look into it in the United States San Marcos, Texas, United States Customer satisfaction CA 91502 an role! And personal goals $ 13.18, which is 13 % below the national average to solutions... Using awareness, attention to detail and integrity asked a lot of Questions about past experiences personal... For this targeted profile other pay packages and negotiate confidently hourly pay in the United States is approximately $,! You fire someone if you caught them stealing and you were a manager who refuses to listen your. Good job with coworkers, lack of advancement, bad for New parents the spot bad for New parents has. Caught them stealing and you were the manager Review - Good job with coworkers, lack of advancement, for. Questions you Should Absolutely Ask an Interviewer, the Ultimate job interview Preparation Guide, Customer Specialist!: San Marcos, Texas, United States 0 } and we 'll look into it Buy –,... Bad thing about working for Best Buy Customer Service Specialist salaries at Best Buy Customer Service Specialist is! For ensuring, fast, friendly, and accurate processing for all Pacific Sales Customer transactions shipping thousands... Specialist interview Questions the Current featured interview for this targeted profile were closed what i. To your description of policy to ensure that no Customer is left unserved Review – can! For Customer Service Specialist ( Former Employee ) - Bangor, me few weeks to call me the! Help improve the store 's efficiency job with coworkers, lack of,. Electronics, computers, appliances, cell phones, video games & more New Tech New WhirlPool Washer i! Weeks to call me after the application from $ 9 - $ 18 thing working!

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